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🚨 CHARGEBACK CRISIS

SaaS Chargebacks Killing
Your MRR?

Reduce chargebacks 60-80% in 30 days with AI-powered prevention
Pre-dispute alerts • Dunning management • Fraud filters

0.9%
VAMP Threshold
1.5%
Termination Zone
60 days
Until Shutdown
Pre-Dispute Alerts (Stop 40% Before They Happen)
Smart Dunning (Recover Failed Payments)
Fraud Filters (Block Risky Subscriptions)
🛡️ Get Chargeback Protection Now →

Free assessment • See your current risk score • 60 seconds

Why SaaS Businesses Get Chargebacks

🤔

Forgotten Subscriptions

35% of SaaS Chargebacks

Customer doesn't recognize recurring charge 3-6 months after signup. Descriptor doesn't match brand name.

✓ Solution:
Pre-dispute alerts catch these BEFORE chargeback
🎭

Free Trial Abuse

25% of SaaS Chargebacks

Customer uses free trial, forgets to cancel, disputes first charge. "I thought it was free forever."

✓ Solution:
Fraud filters + pre-trial card validation
💳

Expired Card Retry

20% of SaaS Chargebacks

Card expires, customer gets new card, old card charges fail, retry logic charges new card without reauth.

✓ Solution:
Smart dunning with customer notification
😠

Cancellation Issues

15% of SaaS Chargebacks

Customer tried to cancel but process was confusing. Got charged again, disputes it. "Dark patterns" backfire.

✓ Solution:
Easy cancellation + confirmation emails
🎣

Friendly Fraud

5% of SaaS Chargebacks

Customer knowingly disputes legitimate charge to get refund AND keep service. Pure fraud.

✓ Solution:
Representment + usage logs as evidence

SaaS Chargeback Protection Tiers

Choose based on your current chargeback rate and MRR

Prevention

For 0.3-0.7% chargeback rate
$199/mo
40-50% reduction
  • ✓Pre-dispute alerts (Ethoca/Verifi)
  • ✓Email reminders before charge
  • ✓Descriptor optimization
  • ✓Basic fraud filters
Most Popular

Protection

For 0.7-1.2% chargeback rate
$399/mo
60-70% reduction
  • ✓Everything in Prevention
  • ✓Smart dunning management
  • ✓Failed payment recovery
  • ✓Fraud score per signup
  • ✓Chargeback representment

Crisis

For 1.2-2.0% chargeback rate
$799/mo
70-85% reduction
  • ✓Everything in Protection
  • ✓Dedicated compliance specialist
  • ✓Emergency processor backup
  • ✓Daily monitoring + alerts
  • ✓Guaranteed sub-1.0% in 60 days
See Your Recommended Tier →

Free assessment shows current rate + projected savings

SaaS Businesses We've Saved

B2B CRM SaaS
$87K MRR
1.4% → 0.6%
Chargeback Rate
"Stripe threatened termination at 1.4%. MerchantGuard™ got us to 0.6% in 45 days with pre-dispute alerts and dunning. Saved our business."
✓ 57% chargeback reduction
Marketing Automation
$142K MRR
0.9% → 0.3%
Chargeback Rate
"We were hovering at VAMP threshold (0.9%). Implemented fraud filters and pre-trial validation. Now at 0.3% and can scale confidently."
✓ 67% chargeback reduction
Video Hosting Platform
$203K MRR
2.1% → 0.8%
Chargeback Rate
"PayPal shut us down at 2.1%. Emergency migration to Braintree + chargeback protection got us to 0.8%. Back to $200K+ MRR."
✓ 62% chargeback reduction

Stop Chargebacks Before They Kill Your MRR

60-80% chargeback reduction • 30-day ROI • For SaaS businesses at risk

🛡️ Get Your Chargeback Risk Score

Free • 60 seconds • See your current rate + savings projection

Related Crisis & Recovery Resources